Phone/IVR Customer Opt-In Process: At the end of a food or beverage order dialogue with a customer, AIGO (IVR) will verbally prompt the user as shown here in Step1. In Step 2, the customer responds with 1, to indicate “yes”. In Step 3, AIGO (IVR) responds as shown.
“As part of our service, we can send you automated alerts to confirm this order and future orders. Message and data rates may apply, depending on your mobile phone service plan.
Thank-you. We will send you a text message to confirm your order shortly.